Refunds
Last updated: October 12, 2026
This refund policy applies to 1% OS memberships sold by 1 percent os through Paddle.
30-day money-back guarantee
We offer a 30-day money-back guarantee. If you're not satisfied with your 1% OS membership, you can request a full refund within 30 days of your order date — for any reason.
How to request a refund
Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net or contact our support team by replying to any email you receive from us.
Cancelling your membership
You can cancel your membership any time in the app's settings. When you cancel, you keep full access until the end of the period you've already paid for, and you won't be charged again.
After a refund
Once a refund is processed, your membership ends and your account returns to the free plan. Your data stays available on the free plan unless you ask us to delete it.
Questions
Reply to any email you receive from us — we'll help you directly.